Lifetime Limited Warranty
Heavenly Sewing Chairs are warranted to the original purchaser from the original date of purchase against defects in material and workmanship for the entire time owned by the original end user. All other Heavenly Seating products are guaranteed for a period of five (5) years. Our manufacturing partner will repair or replace, at its option, without charge to the original purchaser only, products found to be defective after inspection. This warranty is for products used in a standard home or commercial environment, defined as a standard 8 hour work day, five days a week, with an occupant weight limit of 425 pounds for the Heavenly Sewing Chairs.
Should any parts fail during normal use, you may be asked to return the defective part(s) freight prepaid to the factory for repair/replacement, including a copy of the original sales receipt. Failure to provide proof of original purchase will delay warranty service(s) and may lead to dismissal of your warranty claim. Only parts found to be defective structurally or mechanically are covered under this warranty. Labor and service are not covered under this warranty.
Upholstery fabric is warranted against normal wear and tear for a period of three (3) years. Leather is not warranted against normal scuffing and scratching, as all leathers are subject to this during use. Custom fabrics supplied by the consumer are not covered under this warranty.
This warranty does not apply to products or parts of products that have been subjected to misuse or abuse, accident, alteration, vandalism, or which have been damaged in transit. You agree to indemnify and hold harmless Heavenly Seating and our manufacturing partner from any actions, claims, demands, liabilities, costs, and strict liability in contract, or any other legalities arising out of misuse or abuse, accident, alteration, or damage in transit of our products.
For warranty service first contact Heavenly Seating by telephone at (877) 354-5883.
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